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Our Services

We provide a variety of services for all your IT needs.

Hardware & Software Sales

We offer top-quality IT Hardware and Software solutions, including PCs, servers, and specialized software, tailored to your business needs. Our services include sales, installation, configuration, and maintenance, ensuring optimal performance. With reliable products and exceptional support, we help your business thrive in the digital world. Trust us as your technology partner.

Onsite & Offsite IT Support

We provide comprehensive Onsite and Offsite IT support to meet your business's needs. Our expert team offers hands-on assistance at your location for hardware and network issues, and remote support for software troubleshooting and system monitoring. With quick response times and flexible solutions, we ensure your IT infrastructure runs smoothly.

Remote Support

Remote IT Support provides quick, cost-effective solutions, resolving technical issues from anywhere without onsite visits. Our experienced technicians offer instant access to troubleshooting, software updates, and proactive system monitoring, all done remotely. This service ensures minimal disruption, saves time and money, and keeps your business running smoothly, anytime, anywhere.

PC Maintenance

Our PC Maintenance services optimize your computer's performance by removing dust, updating software, and resolving hardware issues without upgrades. We offer thorough diagnostics, preventative care, and tailored solutions to keep your system running smoothly, ensuring longevity and reliability. Bring your PC to us for expert care and enhanced efficiency.

Hard Drive Backup & Recovery Solutions

Our Hard Drive Backup & Recovery Solutions provide expert data protection and recovery services. We offer thorough assessments, advanced recovery techniques, and partnerships with leading specialists to retrieve data from failed drives. With a "No Recovery, No Charge" policy and proactive backup options, we ensure your valuable information is secure and recoverable.

Custom PC Builds

We specialize in creating Custom PCs tailored to your needs, whether for gaming or office use. Share your requirements, and we'll guide you in selecting the best components, ensuring compatibility, performance, and reliability. Our expert assembly and testing guarantee your dream PC is built to perfection.

Upgrading of Notebooks & Desktop Systems

Is your Notebook or Desktop system slowing down? Let us assess and upgrade it with a faster SSD or additional memory to restore its performance. Our cost-effective solutions can revitalize your existing system, extending its life and enhancing speed and responsiveness without needing a full replacement.

FAQ

Until our online shop is operational, please get in touch with us via any of our contact methods and let us know what you are searching for and we’ll do our best to source the product for you from our suppliers.

This depends entirely on two things, stock availability and where you live. We aim to deliver your parcels to you between 1 and 3 business days give or take once we have shipped your product, but further locations may take up to 4-5 days. Very remote locations may also take 1 or 2 days longer. We do our best from our side to speed things up where and if possible.

Kindly send us an email or call us with your order number and tracking number, and we will follow up with the Courier service to find out where your parcel is. You will also be provided with a tracking number to follow up with.

Sure do! We have several years of experience fixing and building anything IT-related.

Send us a quote or link from another company for the product you’re looking for and we will try to match or beat the price given. This won’t always be possible, but we will try our best!

Yes, you can add to an order by calling or emailing us. We advise you to do this as soon as possible after your existing order is placed.

All products sold by us come with a manufacturer’s warranty of at least 1 year or more. In some situations, products may have a warranty of less than or more than 1 year as well and must be taken to their respective vendors for warranty procedures. We are unable to service these warranties at Access Front IT ourselves. We kindly ask that you remain patient during this process.

Yes, all packages are insured for a total value of R1000 of a product’s value at no extra charge to the client. Extra shipping insurance is available if requested, on all orders for 1.5% of the product’s value.

Usually, 24 hours to 48 hours due to the fact we have to potentially source products from more than 1 supplier, and assemble and test all systems so that we can provide a quality-assured product. Sometimes we might need to backorder products from supplier’s branches in another province that our Cape Town suppliers don’t have in stock. in these circumstances, it will add some time to the build time due to the delay in shipping products from other provinces down to us in Cape Town. However, should you require it sooner please speak to us regarding the matter.

Sales order reference number and proof of payment as well as proof of I.D. If someone is collecting on your behalf, a copy of the client’s I.D. & order number/invoice as well as a copy of the person’s collecting on your behalf.

Currently, we only accept EFT transactions.

You may return any product to us within 7 days of invoicing for a refund. All returns must be sealed and fit for resale with all supporting documents attached. Should a product have been opened it must be returned in a condition fit for resale with all supporting documents attached. Please note that opened Items may be subject to a handling fee. Software or consumables that have been opened in any way will not be eligible for a refund or replacement.